Decent Billing Terms of Service

These Terms of Service apply to Decent Billing, a cloud-hosted software-as-a-service application available through websites, applications, and domains operated by Decent Made, including decentbilling.com and related or successor domains.

The Service is provided by Decent Made Inc., a Delaware corporation with a business mailing address at 86 Cranbury Road, Princeton Junction, NJ 08550. These Terms, together with the Privacy Policy, form a legal agreement between Decent Made Inc. ("Decent Made," "Decent Billing," "we," "us," or "our") and the person or business using Decent Billing ("you" or "Customer").

1. Agreement to These Terms

By creating an account, clicking "I agree," accessing Decent Billing, or using Decent Billing, you agree to these Terms of Service and the Privacy Policy.

If you use Decent Billing in connection with a company, firm, organization, or other business, these Terms apply to your use of the Service and to the account, workspace, data, and business records associated with that use. If you are the owner, administrator, authorized representative, or person responsible for the Decent Billing account, you represent that you have authority to use the Service for that business and to manage the account on its behalf. Other users are responsible for using the Service only as permitted by their organization and these Terms.

2. Description of the Service

Decent Billing is a cloud-hosted software-as-a-service application intended to help small businesses, professional services firms, architecture firms, design firms, consultants, and similar users prepare, organize, review, format, export, and manage billing-related information.

The Service may allow users to work with time entries, project data, client information, invoice descriptions, invoice formatting, expenses, work logs, billing categories, tax labels, rates, project phases, third-party integrations, and related business records.

Decent Billing is an administrative software tool. Decent Made is not an accounting firm, bookkeeping firm, law firm, tax advisor, payroll provider, financial advisor, or other licensed professional services provider.

3. Your Responsibility for Review and Accuracy

You are responsible for reviewing all information, calculations, invoice language, billing categories, tax treatment, rates, fees, expenses, project settings, client information, exports, invoices, and other outputs before relying on them, sending them, submitting them, or using them for business purposes.

You understand and agree that software can contain errors, omissions, delays, synchronization problems, formatting problems, incomplete data, incorrect imports, incorrect exports, incorrect assumptions, or other issues.

You are solely responsible for confirming that any invoice, work log, report, export, tax label, billing category, or other output is accurate, complete, appropriate, and legally compliant before using it.

You should not rely on Decent Billing as your only copy, record, archive, or backup of important business information.

4. No Professional Advice

Decent Billing may help organize or display information related to invoices, taxes, expenses, rates, project phases, billing descriptions, time entries, or business records. However, Decent Billing does not provide legal, tax, accounting, bookkeeping, financial, payroll, insurance, or professional advice.

Any labels, categories, calculations, suggestions, examples, defaults, templates, or outputs provided by the Service are for administrative convenience only. You are responsible for consulting qualified professionals when needed.

5. Third-Party Services and Integrations

Decent Billing may connect to, depend on, or exchange data with third-party services, which may include timekeeping platforms, accounting platforms, payment processors, authentication providers, hosting providers, email services, and other business tools.

Examples may include services such as Harvest, Google, Stripe, Render, and other providers, depending on the features you use.

We are not responsible for third-party services, including their availability, performance, security, data practices, API changes, pricing, outages, errors, authorization failures, missing data, incorrect data, delayed data, or discontinued functionality.

Your use of third-party services may be governed by separate terms and privacy policies from those providers. You are responsible for maintaining your own accounts, permissions, credentials, payment methods, and settings with those third-party services.

6. Account Security

You are responsible for maintaining the confidentiality and security of your account, login credentials, connected third-party accounts, devices, and authorized users.

You are responsible for all activity that occurs under your account, whether or not you authorized the activity, unless the activity was caused solely by our gross negligence or willful misconduct.

You agree to notify us promptly if you believe your account, credentials, or connected services have been compromised.

7. Customer Data

"Customer Data" means information, files, records, text, settings, account information, third-party integration data, invoice data, client data, project data, time entries, expense information, work logs, or other data that you submit to, upload to, import into, connect to, or generate through Decent Billing.

You retain ownership of your Customer Data. You grant Decent Made a limited right to access, use, process, transmit, store, copy, display, and modify Customer Data as necessary to provide, maintain, secure, troubleshoot, improve, and support the Service.

You represent that you have the rights and permissions necessary to provide Customer Data to Decent Billing and to allow us to process it as described in these Terms and the Privacy Policy.

For purposes of these Terms, "Aggregated Data" means data or information derived from Customer Data or use of the Service that has been aggregated, anonymized, de-identified, or otherwise processed so that it does not identify, and cannot reasonably be used to identify, you, Customer, your business, your users, your clients, your employees, your contractors, any individual, or any specific invoice, project, time entry, expense, work log, client record, or other business record.

Decent Made may create, collect, derive, compile, analyze, use, disclose, publish, and otherwise process Aggregated Data for any lawful business purpose, including to operate, maintain, secure, analyze, benchmark, develop, improve, market, and promote the Service; to prepare and publish industry benchmarks, statistics, trend analyses, customer proof, case studies, public statements, website copy, presentations, and other business or marketing materials; and to share Aggregated Data with existing or prospective customers, partners, service providers, or the public.

Aggregated Data may include, for example, aggregate statements such as total projects managed through the Service, total hours tracked, total invoices processed, aggregate billing patterns, or industry benchmark statistics.

Aggregated Data will not include Customer names, client names, project names, invoice descriptions, personal information, or other details in a form that identifies you, Customer, your business, your users, your clients, your employees, your contractors, or any individual. Decent Made will not use Customer Data to publicly identify Customer, Customer's clients, Customer's projects, or any individual in marketing materials without Customer's consent.

As between Customer and Decent Made, Decent Made may own and use Aggregated Data, provided that this does not transfer ownership of Customer Data to Decent Made.

By accepting these Terms or using the Service, you agree to Decent Made's creation and use of Aggregated Data as described above. If you do not agree to this use, you should not accept these Terms or use the Service, or you must notify Decent Made in writing at support@decentbilling.com. Unless and until Decent Made confirms in writing that your account has been excluded from this use, your continued use of the Service constitutes acceptance of this section.

8. Backups and Data Export

We may maintain backups, logs, version histories, database snapshots, or other technical records as part of operating the Service, but we do not promise that any particular data can be restored, recovered, exported, reconstructed, or made available in any particular format.

You are responsible for maintaining your own records and backups of invoices, time entries, project records, client records, payment records, tax records, accounting records, and other important business information.

9. Payment and Subscription Terms

Some features of Decent Billing may require payment. If you subscribe to a paid plan, you agree to pay the applicable fees, taxes, and charges shown at checkout, in the app, or in a separate written agreement.

Unless otherwise stated, subscription fees are billed in advance and are non-refundable. We may change pricing or plan features by providing notice through the Service, by email, or by posting updated terms.

If payment fails, is reversed, or becomes overdue, we may suspend or limit access to the Service.

10. Acceptable Use

You agree not to use Decent Billing to:

• Violate any law, regulation, contract, intellectual property right, privacy right, or other third-party right.
• Upload or transmit malicious code, malware, viruses, or harmful content.
• Attempt to gain unauthorized access to the Service, another user's account, or any related system.
• Interfere with, disrupt, overload, scrape, reverse engineer, or abuse the Service.
• Use the Service for fraudulent, deceptive, abusive, or unlawful billing activity.
• Submit data that you do not have the right to submit or process.
• Use the Service in a way that could damage Decent Made, the Service, other users, or third-party providers.

11. Intellectual Property

Decent Made owns Decent Billing, including the software, design, user interface, workflows, features, code, documentation, trademarks, service marks, trade names, logos, and related intellectual property.

These Terms do not transfer ownership of the Service or our intellectual property to you. You receive only a limited, revocable, non-exclusive, non-transferable right to use the Service as allowed by these Terms.

You may provide comments, suggestions, ideas, or feedback about the Service. We may use that feedback without restriction or compensation to you.

12. Confidentiality

Each party may receive non-public information from the other party. Each party agrees to use reasonable care to protect the other party's non-public information and to use it only for purposes related to the Service.

Confidential information does not include information that is publicly available, already known without restriction, independently developed, or lawfully received from another source.

13. Disclaimers

The Service is provided "as is" and "as available." To the fullest extent permitted by law, Decent Made disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, title, non-infringement, availability, accuracy, reliability, security, and error-free operation.

We do not promise that the Service will be uninterrupted, secure, accurate, complete, compatible with every third-party service, free from data loss, free from errors, or suitable for your specific business, legal, accounting, tax, or compliance needs.

14. Limitation of Liability

To the fullest extent permitted by law, Decent Made and its owners, officers, directors, employees, contractors, vendors, service providers, and affiliates will not be liable for any indirect, incidental, special, consequential, exemplary, punitive, or lost-profit damages, including damages for lost revenue, lost savings, lost business opportunity, loss of goodwill, loss of data, data corruption, incorrect invoices, incorrect tax treatment, billing errors, business interruption, third-party service failures, or costs of substitute services.

To the fullest extent permitted by law, Decent Made's total liability for all claims relating to the Service or these Terms will not exceed the greater of: (a) the amount you paid to Decent Made for the Service during the three months before the event giving rise to the claim; or (b) $100.

The limitations in this section apply whether the claim is based on contract, tort, negligence, strict liability, statute, or any other legal theory, even if Decent Made has been advised of the possibility of such damages.

15. Indemnification

You agree to defend, indemnify, and hold harmless Decent Made and its owners, officers, directors, employees, contractors, vendors, service providers, and affiliates from and against any claims, damages, losses, liabilities, costs, and expenses, including reasonable attorneys' fees, arising from or related to:

• Your use or misuse of the Service.
• Your Customer Data.
• Your invoices, billing decisions, tax decisions, accounting decisions, client communications, or business records.
• Your violation of these Terms.
• Your violation of any law, regulation, contract, or third-party right.
• Any dispute between you and your clients, customers, vendors, employees, contractors, or third-party service providers.

16. Suspension and Termination

You may stop using the Service at any time.

We may suspend, limit, or terminate your access to the Service if we believe that you violated these Terms, created risk for Decent Made or others, failed to pay amounts owed, used the Service unlawfully, or used the Service in a way that could harm the Service, other users, or third-party providers.

After termination, your right to use the Service ends. We may delete or retain Customer Data in accordance with the Privacy Policy, our data retention practices, and legal requirements.

17. Changes to the Service or Terms

We may update, modify, suspend, or discontinue all or part of the Service at any time.

We may update these Terms from time to time. If we make material changes, we may provide notice through the Service, by email, or by posting an updated version. Your continued use of the Service after updated Terms become effective means you accept the updated Terms.

18. Electronic Communications

You agree that we may communicate with you electronically, including by email, in-app notice, account notice, or posting through the Service. Electronic communications satisfy any legal requirement that communications be in writing, to the extent permitted by law.

19. Governing Law and Venue

These Terms are governed by the laws of the State of New Jersey, without regard to conflict-of-law principles.

To the fullest extent permitted by law, any dispute arising out of or relating to these Terms or the Service will be brought in the state or federal courts located in New Jersey, and each party consents to the personal jurisdiction and venue of those courts.

20. Miscellaneous

These Terms, together with the Privacy Policy and any separate written agreement between you and Decent Made, are the entire agreement between you and Decent Made regarding the Service.

If any part of these Terms is found unenforceable, the rest will remain in effect. Our failure to enforce any provision is not a waiver of our right to enforce it later.

You may not assign these Terms without our prior written consent. We may assign these Terms as part of a merger, acquisition, corporate reorganization, sale of assets, or transfer of the Service.

21. Contact

Questions about these Terms may be sent to support@decentbilling.com.